Smart Solar. Stable Power.

1. Introduction

TedLighting (Jiangmen Tedlight Optoelectronics Co., Ltd.) (“TedLighting”, “we”, “us”, or “our”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website (https://tedlighting.com), contact us, or engage with us for business purposes. We operate globally with customers, partners, and suppliers across China, the Philippines, the Middle East, Africa, Europe, and beyond. This policy is designed to comply with applicable privacy laws including:

  • China Personal Information Protection Law (PIPL), effective 1 November 2021
  • Philippines Republic Act No. 10173 — Data Privacy Act of 2012 (DPA) and its Implementing Rules
  • European Union General Data Protection Regulation (GDPR), Regulation (EU) 2016/679
  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
  • Other applicable national and regional data protection laws

By using our website or engaging with our services, you agree to this Privacy Policy.

2. Who We Are

Data Controller / Business Operator: TedLighting (Jiangmen Tedlight Optoelectronics Co., Ltd.) Registered Address: DongMu Road, Jianghai District, Jiangmen City, Guangdong, China 529000 Contact Email: horace@tedlighting.com Phone: +86 186 7610 7196 For EU residents, TedLighting acts as the data controller for personal data processed through our website and business communications. For inquiries regarding your rights, please contact us at the email above.

3. What Personal Data We Collect

3.1 Information You Provide Directly

  • Full name and job title
  • Company name and business address
  • Email address and telephone number
  • Project details, specifications, and enquiry content submitted via our contact form
  • Communication records (emails, messages, quotation requests)

3.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, version, and device information
  • Pages visited, time on site, and clickstream data
  • Referral URLs and search terms

This data is collected via cookies and similar tracking technologies. See Section 7 for our Cookie Policy.

3.3 Information from Third Parties

  • Business contact information from trade directories or industry databases
  • Information you share via our social media channels (Facebook, Instagram, YouTube)

4. How We Use Your Personal Data

We process your personal data only for the following lawful purposes:

4.1 Contract and Pre-Contract Performance

  • Responding to product enquiries and quotation requests
  • Processing orders, managing project deliveries, and providing after-sales support
  • Communicating about OEM/ODM customisation requirements

4.2 Legitimate Business Interests

  • Improving our website, products, and services based on usage analytics
  • Detecting and preventing fraud or security threats
  • Maintaining business records and internal reporting

4.3 Compliance with Legal Obligations

  • Compliance with export control, customs, and trade regulations
  • Tax, accounting, and anti-money laundering obligations
  • Responding to lawful requests from regulatory or government authorities

4.4 With Your Consent (where required)

  • Sending marketing emails or newsletters about our products and promotions
  • Using non-essential cookies for analytics or advertising

Where we rely on consent, you may withdraw it at any time by contacting us or clicking ‘unsubscribe’ in any marketing email.

5. Legal Bases for Processing (GDPR / PIPL)

For individuals in the EU/EEA and China, our legal bases for processing personal data are:

  • Article 6(1)(b) GDPR / PIPL Article 13(2): Performance of a contract or pre-contractual steps
  • Article 6(1)(c) GDPR / PIPL Article 13(4): Compliance with a legal obligation
  • Article 6(1)(f) GDPR / PIPL Article 13(6): Legitimate interests (we balance these against your rights)
  • Article 6(1)(a) GDPR / PIPL Article 13(1): Your consent, where applicable

6. How We Share Your Personal Data

We do not sell your personal data. We may share it with:

6.1 Service Providers

  • IT infrastructure and cloud hosting providers
  • CRM and email communication platforms (e.g. Zoho)
  • Logistics, freight, and customs clearance partners
  • Payment processors for international transactions

All service providers are contractually bound to process data only on our instructions and to maintain appropriate security.

6.2 Business Partners

We may share limited business contact information with authorised distributors or agents in connection with fulfilling your order, only to the extent necessary.

6.3 Legal and Regulatory Authorities

We may disclose personal data when required by law, court order, or government authority, or to protect our legal rights.

6.4 Cross-Border Data Transfers

TedLighting is based in China. If you are located in the EU, Philippines, or UAE, your personal data may be transferred to and processed in China. We rely on the following safeguards:

  • EU Standard Contractual Clauses (SCCs) for transfers to China
  • Philippines NPC-approved transfer mechanisms where applicable
  • UAE PDPL-compliant contractual arrangements
  • You may request a copy of our transfer safeguards by contacting us.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Types of cookies we use:

  • Essential cookies: Required for the website to function correctly
  • Analytics cookies: Help us understand how visitors interact with the site (e.g. Google Analytics)
  • Preference cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality. A cookie consent banner is displayed on your first visit.

8. Data Retention

We retain personal data for as long as necessary for the purposes stated in this policy, or as required by law:

  • Enquiry and quotation records: 3 years from the date of last contact
  • Contract and order records: 7 years (for legal and tax compliance)
  • Marketing consent records: Until consent is withdrawn plus 1 year
  • Website analytics data: 26 months

After the retention period, data is securely deleted or anonymised.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

9.1 Rights Under GDPR (EU/EEA Residents)

  • Right of access (Article 15): Request a copy of the data we hold about you
  • Right to rectification (Article 16): Correct inaccurate or incomplete data
  • Right to erasure (Article 17): Request deletion of your data (‘right to be forgotten’)
  • Right to restriction of processing (Article 18)
  • Right to data portability (Article 20)
  • Right to object (Article 21): Object to processing based on legitimate interests
  • Rights related to automated decision-making (Article 22)
  • Right to lodge a complaint with your national supervisory authority

9.2 Rights Under Philippines DPA

  • Right to be informed about processing of your personal data
  • Right to access your personal data
  • Right to correct inaccurate personal data
  • Right to erasure or blocking
  • Right to object to processing
  • Right to data portability
  • Right to file a complaint with the National Privacy Commission (NPC)

9.3 Rights Under China PIPL

  • Right to know and decide about the processing of personal information
  • Right to restrict or refuse processing
  • Right to access and copy personal information
  • Right to correction of inaccurate information
  • Right to deletion
  • Right to portability

9.4 Exercising Your Rights

To exercise any of these rights, contact us at horace@tedlighting.com. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before fulfilling your request.

10. Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • Secure HTTPS connections on our website
  • Access controls limiting data access to authorised personnel
  • Secure email and communication channels
  • Regular review of our data handling practices

Despite these measures, no internet transmission is fully secure. Please exercise caution when sharing sensitive business information electronically.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website at https://tedlighting.com/privacy-policy with the effective date noted at the top. We encourage you to review this policy periodically. For material changes, we will notify you by email where we hold your contact details.

13. Contact Us

For any questions, concerns, or to exercise your data rights, please contact:

TedLighting (Jiangmen Tedlight Optoelectronics Co., Ltd.)

Address: DongMu Road, Jianghai District, Jiangmen City, Guangdong, China 529000

Email: horace@tedlighting.com

🔍 ✕